![]() We would like to provide clarification on the enforcement of maximum count of lists and libraries per site. Updated October 11, 2022: We are providing updates to provide you with additional information. Microsoft's latest known text from Message Center reads (but is subject to change by Microsoft): For more information please see Microsoft Message Center (Administrators only): Microsoft Online AdminPortal: Message center MC405984 Please note that the limitation is not on the amount of items in a list or library. A default UCC site has 48 lists, some functionalities require one or more additional lists or libraries, and we may want to reserve some room for future use, but Anywhere365 Ucc.Creator will not supercede the limit of 2000 lists and libraries. SupportĪ: Our current understanding is that a subsite is also considered a separate site, so it's still possible to create a maximum of 2000 UCC subsites (per Site Collection) each of which can contain a maximum of 2000 lists and libraries. This article provides answers to common questions regarding Dialogue Studio. Once the maximum number of concurrent dialogues is reached no new dialogues will be established until an existing dialogue terminates.Īdditional Concurrent Dialogues can be added via your sales representative, an Anywhere365 Partner or Anywhere365 directly. Please note that an audio session which is transferred from one UCC to another (from UCC1 to UCC2 for example) will be counted as two concurrent dialogues.Ĭoncurrent Dialogues are implemented per UCC service per region. This includes all session types such as regular inbound UCC Calls, Intercepted Inbound or Outbound calls, as well as any call triggered via a Dialer. A: Your Anywhere365 Dialogue Cloud service supports the number of concurrent dialogues as agreed upon in your contract.ĭuring initial setup (or when upgrading), your Anywhere365 Partner or implementation specialist can help you to make an estimate of the optimal number of concurrent dialogues per UCC Services.Įvery session on a UCC is counted as a concurrent dialogue.
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